CSCSC Rules & Codes of Conduct
By registering for the Camden Swiss Cottage Swimming Club (CSCSC) Learn to Swim Programme, your swimmer is becoming a member of Camden Swiss Cottage Swimming Club. Although this membership is not with Swim England, you and your swimmer must adhere to the policies governed by Swim England due to the Club's affiliation and SwimMark accreditation.
By being a member of CSCSC, the data you provide will be stored electronically using SportsEngine Motion. Unless a specific objection is registered with the Club’s Office Manager, we will assume that you agree to the holding of this data. CSCSC abides by the Swim England Privacy Policy and GDPR.
I confirm that I have read and agree to the following rules (published on the CSCSC website):
I hereby apply for membership of CSCSC and confirm my child(ren) is fit and able to attend swimming lessons. I agree to abide by the rules of the club and confirm my understanding that such rules (as amended from time to time) shall govern my membership of the club. I further acknowledge and accept the responsibilities of membership as set out in these rules. By joining CSCSC I acknowledge that I have read and agree to abide by the Club’s Constitution.
CSCSC Fee Structure and Financial Policies
By joining Camden Swiss Cottage Swimming Club, you acknowledge the following fee structure and financial processes:
Fee Structure
Membership:
Club membership is required for all CSCSC swimmers (including lessons) and is payable upon registration.
For swimmers joining the Learn to Swim Programme at the Mallinson Sports Centre or ASL, the one off membership fees are £5.00
Lessons Fees:
Lessons are paid for on a monthly basis. Fees invoiced and charged will reflect the number of lessons in the respective calendar month.
The account will be invoiced monthly on the 1st for lessons fees with the exception of September when lessons fees will be invoiced and charged on the first day of lessons for the season. These fees are payable by debit/credit card and are due regardless of how many sessions the swimmer attends per month.
Any account with an outstanding balance on the 3rd banking day (of the month) will be invoiced and charged a £5 penalty fee. Should the account not be brought back up to date by the next billing cycle, will result in the account being suspended. The swimmer(s) will be removed from the programme, with no access to lessons. In line with this agreement, CSCSC will continue to attempt to collect unpaid fees.
The Club does not offer members the option to freeze fees or to pause a membership for weeks/months, nor can 'catch-up' lesson(s) be arranged for missed lessons. Swimmer’s may only attend the class they are registered in to and (email) requests of this nature will not be responded to by club administrators.
Member’s with documented medical reasons who cannot access lessons must communicate (with supporting documentation) to the Office Manager within 1 month for medical freeze or credit to be considered.
Cooling off periods:
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Should a member register and decide to cancel a lesson or leave the club before the first lesson of the season, they forfeit their membership fee.The decision to cancel must be communicated to the Office Manager who is responsible for cancelling the account and deleting the card on file.
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Once the season starts, within the same calendar month a swimmer is registered, a member has the right to cancel and the club will waive the 1 month cancellation notice period. The member must contact the Office Manager within the same calendar month the swimmer was registered to enact this cancellation. The swimmer will be able to access lessons for the remainder of the calendar month (no refund will be issued) before the account is cancelled and the card on file being deleted before the next billing cycle. Please note that at least 48 hours notice is required to cancel to ensure no future fees are invoiced and charged.
It is a member’s responsibility to add (and update) their card details on their SE Motion account/app. No officer of the club may have access to member’s card details, therefore cannot accept card information by email or over the phone. Card details will not be stored on this or any other website. The online payment system creates a 'virtual token' for your card and will 'exchange' this token for any amounts payable to CSCSC. Follow the link for more information about Stripe’s Card Terms
Credit Card Disputes will be processed by the Office Manager with evidence provided to Stripe including this membership agreement, cancellation policy (below) and email communication.
Leaving CSCSC:
Members who wish to leave CSCSC, must be fully aware of what is required in order to resign from the club. Failure to follow this process will result in the member being liable for continued fees until the official resignation process has been followed.
The Club requires 1 month written notice in advance to cancel membership and swimming lesson invoiced fees. Member's are responsible for fees up to the end of the notice period.
All fees and subscriptions owed must be paid in full prior to cancellation of your membership. Please send written notice to the Office Manager at [email protected]
The cancellation email will be confirmed, reasons for leaving/feedback will be requested and the swimmer(s) may continue to access lessons until the end of the notice period. Should a member decide to withdraw the request to cancel the account will incur a £5 administrative fee.
CSCSC Safeguarding
CSCSC operates and adheres to Swim England's safeguarding policy Wavepower 2024, CSCSC has further developed policies to ensure all members are safeguarded whilst attending club activities.
I have read and agree to the following policies (published on the CSCSC webiste).
Equality, Diversity & Inclusion Policy
Along with the rules & codes of conduct, I understand what is appropriate behaviour of members and who to speak to should I have any concerns (Stages Co-ordinator or Club Welfare Officer).
CSCSC Photo Consent
Camden Swiss Cottage Swimming Club may wish to take photographs, (individual and in groups) of swimmers. All photos will be taken and published in line with the Photography Policy & Wavepower 2024
In some circumstances the club may also record video images to aid an individual's technique and training. All images will be used within Swim England guidelines and electronic data will be subject to data protection. Swim England Privacy Policy
In the case of members aged under 18 years, Camden Swiss Cottage Swimming Club requires parental consent to take and use video images and photographs.
I understand that CSCSC will:
Use video filming for training purposes only, i.e. technique analysis.
Use a professional photographer (approved by the club) who will take photographs in competitions, galas, meets, club events.
Use photographs of members, including those aged under 18, in club publicity such as website, posters and noticeboards.
Use photographs of members, including those aged under 18, to include with newspaper articles.
I understand that I may withdraw my consent for any part of the above or for all photographic consent, by completing the Withdrawal of Photographic Consent form (click here) and sending it to the Stages Co-ordinator.
